Welcome to FreeSpinsReels

We're delighted to have you with us at FreeSpinsReels. Your privacy is a top priority for us, and we want to ensure that you're fully informed about how we handle your personal information. As you navigate our website, freespinsreels.co.uk, this Privacy Policy will outline the details of what we collect, how we use it, and the steps we take to protect it. By using our site, you agree to the practices described here.

Information We Gather

Personal Details: When you reach out to us or make a booking, we collect your name, email, and phone number. This helps us offer you exceptional service and respond to your requests swiftly.
Usage Information: We track data such as your IP address and how you interact with our site. This helps us improve your experience and ensure everything runs smoothly.

How We Use Your Information

Here’s how we put your information to work:

Site Operation: Your data helps us keep freespinsreels.co.uk functioning well and tailored to your needs. We use your feedback and usage patterns to continuously enhance the site.
Customer Support: We use your details to assist with any queries or issues you might have.
Service Improvement: By examining how you use the site, we can identify areas for improvement and make your next visit even better.
Updates and Offers: If you’ve opted to receive updates, we may send you news, special deals, or other relevant content.

Sharing Your Information

We are committed to safeguarding your data. We don’t sell or trade your information, but we may share it in the following situations:

Partner Services: We may share your information with partners who help us operate our site or provide services. They are required to uphold strict privacy standards.
Legal Requirements: We may disclose your information if required by law or to protect the safety of individuals.

Data Protection

We use advanced security measures, including encryption and secure servers, to keep your information safe. While we strive to protect your data, please remember that no system is entirely foolproof.

Your Privacy Rights

Access: You can request to see the personal information we hold about you.
Correction: If your data is incorrect, you can ask us to update it.
Deletion: In some cases, you can request that we delete your data.

To exercise these rights, please contact us at info@freespinsreels.co.uk

Our Role as an Intermediary

At FreeSpinsReels, we act as a bridge between you and the casino hotels you’re interested in. While we help you find the best options and facilitate bookings, we don’t manage reservations or handle payments directly. Our goal is to provide you with the information you need to make informed choices.

Booking Details

When you make a reservation through our site, we collect essential details such as travel dates, the number of guests, and hotel preferences. The actual booking process is managed by the hotel or booking service we connect you with.

Canceling Hotel Reservations

For canceling hotel bookings, please check the specific cancellation policy of the hotel you booked with. Each hotel has its own rules and deadlines. We can guide you through the process and help you find the right contacts, but the cancellation must be done directly with the hotel.

Flight Cancellations and Refunds

We do not handle flight bookings directly. For flight cancellations, please reach out to your airline or travel agency for assistance with cancellations and refunds. We’re here to offer advice and point you in the right direction if needed.

Changes to This Policy

We may update this Privacy Policy from time to time. Significant changes will be posted on our site, so please review it periodically to stay informed about our data practices.

Contact Us

Email: info@freespinsreels.co.uk
Support Email: support@freespinsreels.co.uk
Phone: +44 800 731 0300
Address: Platform, New Station St, Leeds LS1 4JB, United Kingdom

Thank you for taking the time to read our Privacy Policy. We are dedicated to protecting your data and ensuring that your experience with FreeSpinsReels is exceptional.