Welcome to FreeSpinsReels

We’re delighted to have you with us at FreeSpinsReels. We know that life can be unpredictable, so we’ve made our cancellation process as clear and straightforward as possible. Here’s what you need to know if you need to make changes to your booking.

Cancellation Details

Full Refunds: If you need to cancel your reservation, you’ll receive a full refund if you do so at least 7 business days before your scheduled check-in. No further questions—just a simple refund.
Late Cancellations: If you cancel within 7 business days of your check-in date, we’re sorry, but we won’t be able to offer a refund.

How to Cancel

To cancel your booking, reach out to us at +44 800 731 0300 or send us an email at support@freespinsreels.co.uk Once we receive your request, we’ll send you a confirmation to keep for your records.

Refunds

Once we get your cancellation, we’ll process your refund within 2 business days. The money will be returned to the same payment method you used when you booked.

Booking Changes

Need to adjust your booking details, like changing your stay dates? Please note that additional fees might apply. Contact us at +44 800 731 0300 or via email at support@{CHANGE DOMAIN}.com for help with any changes.

Unexpected Situations

If something major happens—like a natural disaster or a significant global event—we’ll work with you to either adjust your reservation or cancel it with a full refund, with no extra charges.

Updates to Our Policy

We may update this policy from time to time. Significant changes will be posted here, so it’s a good idea to check back occasionally. By booking with us, you agree to the terms in this policy.

Get in Touch

If you have any questions or need further assistance, our team is here to help. Contact us at +44 800 731 0300 or support@freespinsreels.co.uk

Thank You

Thank you for choosing FreeSpinsReels. We appreciate your understanding and look forward to assisting with your casino hotel bookings.

Cancellation Policy